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All ASV products carry an
unconditional guarantee against breakage.
That’s right, you break your ASV product we
replace it. No questions asked. No matter
how you broke it. ASV is the only
lever
manufacturer that offers this guarantee in
writing.
Think about how much money you would save in
replacement levers if you had ASV levers on
your bike over the last year. We also apply
"Unbreakable" guarantees to all of our
products.
If you have a broken ASV
product and need to return it under our
warranty program, please read the following:
First you need to make sure you are the
original owner of the product and have filled
out and mailed in your ASV warranty card to
validate your warranty. If you have not filled
out and mailed in your warranty card your ASV
product is not covered under warranty.
Second, you need to be sure
your product is actually broken. If it is not
broken then it is not covered under the
warranty.
For information on repairing a bent
lever click here >>
How to
Repair a Bent Lever. If it is broken, and
you have mailed in your warranty card you have
two options:
You can take it back to the
Authorized ASV dealer you purchased it from
and they may replace it for you at their
discretion, or You can ship it back to us for
repair or replacement. To ship it back to us
you must first get a "Return Authorization
Number (RA#) from ASV. You can E-mail or call
for an RA#. To E-mail for an RA# click here >>
RA Request
Form. To call for an RA# please call
Monday thru Friday 9:00am - 6:00pm PST to
reach our customer service warranty dept @
1-714-861-1400 ext. 132
to get an RA Number.
After you have received your RA#, Please
include your RA # on the outside of the box
also include your RA# with your name address
and phone number written on paper inside the
box. Ship it back to ASV at :
ASV Inventions
16421 Gothard Street Suite A
Huntington Beach, CA 92647
Attn: Warranty Dept
Please Note: Warranties
shipped back to ASV without an RA# will take
longer to process (3-4 weeks)
Warranties with an RA# will
process in 3-4 days. Please be sure to call or
E-mail to get an RA# before shipping your ASV
product back to us.
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